Foundational Research

Foundational Research on Tourism Trends, Learning and Labour

At Tourism HR Canada, our signature contribution in support of the success of tourism-related businesses has been our research activities.

We have conducted research into industry and labour-market trends and undertaken studies to support the development of training and certification programs.

We have also broadened our research activities into new areas to help in the development of a model for foreign-credential recognition, not only for tourism occupations, but for non-regulated professions in general. Such a model will help to increase labour and learner mobility, both nationally and internationally.

Welcome Talent (Executive Summary Report)
(Projected completion date: April 2009)

From 2004 to 2006, Tourism HR Canada conducted eight studies to identify how employers can best tap into the talents of foreign-trained professionals here at home and abroad. After a careful review of the findings, we were struck by the universality of the conclusions.

Not only are the recommendations pertinent to the tourism sector, they are also remarkably relevant to other sectors of the economy that employ workers in non-regulated professions.

Employer Survey: Immigrants and the Canadian Tourism Sector (April 2006)

This project involved focus groups, surveys and telephone interviews with employers. The goal was to identify strategies for engaging this audience. The data collected serves also to develop future involvement or commitment strategies for this stakeholder group.

Research: Legal Implications 
(March 2006)

This research explored the possible liabilities and obligations, the feasibility of and the conditions needed to proceed with an foreign-credential-recognition model. In particular, it examined the risks associated with foreign-credential assessment and the best ways to provide this service, such as partnering with agencies that have a similar mandate.

Regulations in the Food, Beverage and Accommodation Occupations

The issues surrounding regulated practices associated with some tourism occupations need to be better understood. Such practices and standards are not harmonized, either across Canada or at the international level. A key goal of this research was to consult with regulatory bodies and identify the issues and opportunities associated with harmonizing practices. It also examined current and future regulatory programs and requirements.

In Short Supply: Addressing Labour Shortages in the Tourism Sector Through Immigration
(September 2005)

This research identified the roles of the various federal and provincial departments associated with immigrants and immigration so as to look for possible opportunities for collaboration. It also examined specific government initiatives, such as the Temporary Foreign Worker Program and provincial immigrant-nominee programs. The project included an analysis of the information collected to determine common messages and concerns and identify areas and issues that require further clarification.

Recognition of the International Experience and Credentials of Immigrants
(May 2005)

In 2005, Tourism HR Canada was invited to speak to the House of Commons Standing Committee on Citizenship and Immigration. This presentation focused on the challenges of developing a competency-based recognition system and the best way to address them.