Research / Publications
Research / Publications

Welcome to the research/publications site of the Canadian Tourism Human Resource Council, which shares facts and figures regarding the tourism labour market, as well as tools and information about industry-specific human resource issues and trends.
This section contains information about tourism jobs and the people who work in the sector. It includes data from the Human Resource Module of the Tourism Satellite Account, demographic profiling from the report, Who’s Working For You, and information from the Labour Force Survey regarding employment In the sector.
In this section, you will find reporting regarding the supply and demand of labour to the total tourism labour force. This data stems from a macroeconomic model developed by the Conference Board of Canada.
This section includes reporting from the Council’s Compensation & Benefits study, which offers intelligence on cash compensation and non-cash benefits in the sector, as well as human resource management issues and trends.
Here you can access the free Return on Training Investment (ROTI) tool, which is designed to measure the return on investment tourism employers receive (or could receive) from training employees in an occupation within the tourism sector.
As part of its credential recognition mandate, CTHRC conducts pilot projects and undertakes collaborative partnerships with a variety of organizations to bring about systemic change and increase labour and learner mobility, both nationally and internationally.
In this section you can access the free calculator to determine how much employee turnover actually costs your organization.
In conjunction with Ipsos, the CTHRC hosts an online advisory forum, Workplace Matters, in order to gather and share information related to human resource practices in the Canadian tourism sector. Visit this section to find out how to become a member of this advisory group and to review results of previous surveys.
Reports offering an analytical review of productivity trends and how to measure overall productivity in the tourism sector are available in this area.
Do you want to know…
-
How many people work in the tourism sector?
-
The age, gender, and geographic location of tourism employees?
-
How much tourism employees are paid? What type of benefits they receive?
-
How many people who work in tourism immigrated to Canada?
-
Whether your business will face any labour shortage challenges in 10 years?
-
How tourism employment compares to the overall Canadian economy?
Visit this section of the site for numerous facts about tourism employment in Canada, including who is employed, where, and in which industry, compensation levels, tourism labour supply and demand, and much, much more!
Comments and Suggestions?
The CTHRC’s research initiatives help inform the overall strategy of the Council. We welcome your comments and feedback regarding current and ongoing projects, as well as your suggestions related to new tourism employment research that would be beneficial to your business. Please send any comments or suggestions to research@cthrc.ca