Programs and Services > Human Resources Tools

Human Resources Tools

Through its emerit Tourism Training brand, the CTHRC offers a suite of human resource tools that can assist any size enterprise prepare and deliver HR and business planning strategies, as well as deliver training to build the professionalism and productivity of their employees.

The HR Toolkit

This on-line and CD-Rom based tool kit is a comprehensive resource for tourism managers and owner/operators looking for information and functional ready-to-use templates that can be customized to meet their HR needs.  This resource will assist business operators:

• Create a strategic HR plan to address the potential challenges in staffing
• Recruit from alternate labour pools, such as new immigrants, new retirees, aboriginals and persons with disabilities
• Devise career advancement opportunities, sponsored training and competitive compensation packages for your employees

Learn more about the HR Toolkit

Business Builders

This resource is intended to inform owners/operators of best business practices and enable them to apply the knowledge to their own business via easily customizable templates that are designed for specific tasks in the workplace. This CD-ROM based resource incorporates practical and straightforward tourism business management tools, resources, and templates.  Ideal for entrepreneurs and small tourism business owners and operators, this series explores the fundamental basics of business planning, development, and management.

Learn more about Business Builders

Trainer Training Resources

An important component of the emerit product line is the extensive selection of trainer resources.  Train-the-Trainer and Train-the-Workplace-Trainer are workshops that both cover the how-tos of training: the importance of training; how adults learn; how to plan for and deliver training; and how effective coaching, feedback, and recognition will reinforce performance. Occupational standards and assessment for Workplace Trainers  and Tourism Trainers are included.

View all trainer training resources!