Human Resources Tools

Tourism Human Resource Tools

Through its emerit Tourism Training brand, the CTHRC offers a suite of human resource tools that can assist any size enterprise prepare and deliver HR and business planning strategies, as well as deliver training to build the professionalism and productivity of their employees.

The HR Toolkit

This online and CD-ROM based tool kit is a comprehensive resource for tourism managers and owner/operators looking for information and functional ready-to-use templates that can be customized to meet their HR needs. This resource will assist business operators:

Create a strategic HR plan to address the potential challenges in staffing
Recruit from alternate labour pools, such as new immigrants, new retirees, aboriginals and persons with disabilities
Devise career advancement opportunities, sponsored training and competitive compensation packages for employees

Learn more about the HR Toolkit

The Tourism Employment Orientation Kit:

Helping you help your clients investigate career options in tourism

If you provide front-line services to individuals who are looking for employment in Canada, then the Tourism Employment Orientation Kit is for you.

This guide has been prepared by the Canadian Tourism Human Resource Council (CTHRC) in response to advice we received from employment advisers across Canada.

In the Tourism Employment Orientation Kit, you will find descriptions of the wide range of online self-assessment tools and additional resources we offer. Also included is background about the tourism sector in general and information about training and certification opportunities, as well as resources you and your clients can use in helping them make career decisions and find fulfilling work.

Who will find this kit useful?

Employment counsellors
Employment resource centre staff
Employment workshop leaders
Other front-line staff at employment service agencies
Anyone interested in having a single guide to the tools, training and certification available in Canada for people seeking a career in tourism

Learn more about the Tourism Employment Orientation Kit

Business Builders

This resource is intended to inform owners/operators of best business practices and enable them to apply the knowledge to their own business via easily customizable templates that are designed for specific tasks in the workplace. This CD-ROM based resource incorporates practical and straightforward tourism business management tools, resources, and templates. Ideal for entrepreneurs and small tourism business owners and operators, this series explores the fundamental basics of business planning, development, and management.

Learn more about Business Builders

Trainer Training Resources

An important component of the emerit product line is the extensive selection of trainer resources. Train-the-Trainer and Train-the-Workplace-Trainer are workshops that both cover the how-tos of training: the importance of training; how adults learn; how to plan for and deliver training; and how effective coaching, feedback, and recognition will reinforce performance. Occupational standards and assessment for Workplace Trainers and Tourism Trainers are included.

View all trainer training resources!