CTHRC News > 2005 > CTHRC Recognizes Leadership and Achievements in Tourism Human Resources at the Hotel Association of Canada’s Hall of Fame Awards of Excellence

CTHRC Recognizes Leadership and Achievements in Tourism Human Resources at the Hotel Association of Canada’s Hall of Fame Awards of Excellence

February 16 2005

Ottawa , Ontario – February 16, 2005 - Darlene Grant Fiander, Executive Director of the Nova Scotia Tourism Human Resource Council and the Holiday Inn Toronto – Yorkdale received the Hotel Association of Canada’s inaugural Hall of Fame Awards of Excellence last night, winning in the Human Resources category.  The awards were sponsored by the Canadian Tourism Human Resource Council (CTHRC), and presented during an awards dinner at the Fairmont Royal York Hotel in Toronto.

Wendy Swedlove, President of the CTHRC and awards presenter, recognized Grant Fiander for her leadership and achievements.  “Darlene has been dedicated to the field of human resource development, and the building of a skilled professional workforce for the Nova Scotia tourism industry.  She is a true leader guiding the council into strong initiatives that continually carries tourism human resource development in Nova Scotia to new heights.”

When presenting the award to Franca Ricci McNeill, Human Resources Director for the Holiday Inn Yorkdale, Swedlove said, “The hotel has implemented an unprecedented number of employee focused programs and incentives that today, make it an industry HR icon.” Ricci McNeill accepted the award on behalf of the hotel.

The Human Resource Awards are given to an individual, team or property who or which, through their actions over an extended period of time, have contributed in a manner beyond the expectation of daily business.  Their programs have developed a climate conducive to new or repeat business, create goodwill among guests, or provide special services.  And, their initiative and success must rank them among the “new generation of leaders” in Canada’s lodging industry.

The Hotel Association of Canada developed the awards Program in order to proudly recognize those HAC members (individuals, companies or properties) that have demonstrated significant accomplishments, exemplary leadership and tireless commitment to Canada's lodging industry.  Other categories included the Humanitarian and the Energy & Environment Awards.