Program Information

7th Annual Tourism HR Forum November 17th-19th, 2008 The Fairmont Winnipeg Winnipeg, MB

Preliminary Program (PDF version)

Monday, November 17

5:30p.m. – 7:00p.m

Opening Reception

Join your colleagues from across Canada and welcome new attendees as we kick off our 7th Annual Forum in the geographic heart of Canada.

 

Tuesday, November 18

7:30a.m. – 8:30a.m.

Breakfast with Exhibitors

8:30a.m. – 8:45a.m.

Official Opening & Welcome

8:45a.m. – 10:00a.m.   

OPENING KEYNOTE:  Dr. Nick Bontis, Ph.D.

Leadershift: Great people now ... fantastic people tomorrow
HR professionals must demand legitimacy in the eyes of all senior executives. We are the ones responsible for harvesting the great people of today and transforming them into the fantastic people of tomorrow. This requires a fundamental "leadershift" for HR. You will learn how to: transform your HR "leadershift" capability; comfortably cope with your information bombardment   challenges; improve your ability to manage constant change; lift productivity and efficiency for yourself and your whole organization; speed up innovation through collaboration; determine what specific action you can take tomorrow.

10:00a.m. – 10:30a.m.

NETWORKING BREAK

10:30a.m. – 12:00p.m.

 

 

 

 

CONCURRENT SESSIONS

1.  Cooking with Qualified People:  A Recipe for Success

By 2015, the projected shortages for cooks will grow to 13,600.  Working with some of Canada's top chefs, employers, and educators, CTHRC has developed a Draft Cooks Qualifications Framework to improve the ability to attract and retain qualified workers. The framework supports learner and worker mobility, aiding in the recognition of qualifications earned outside of Canada. The session will feature current labour market data, present the pan-Canadian framework, and highlight opportunities to find great people.

2.  Return on “Effort”: Finding and Keeping Great People

Employers of Choice know that reduced turnover, greater productivity, higher quality of service, and increased guest satisfaction and loyalty directly impact the bottom line.  This session will identify how you can gain better results from your HR efforts by identifying HR as a company and business priority.

3.  CSI: HR - Capturing Seasonal Interest

In this session you will explore the potential “whos” as well as “hows” to hire, orient, and provide results-based training amidst time constraints. Panelists will draw from their experiences and best practices in engaging seasonal employees and volunteers who return each year.

4.  Intellectual Capital ROI: Measuring HR and its Impact with Dr. Nick Bontis, Ph.D. (maximum 50 attendees for this session)
As a follow-up to his morning keynote presentation, Dr. Nick Bontis will discuss the results of a ground-breaking new HR methodology that measures the antecedents of effective human capital management and the eventual drivers of organizational performance. Make your HR metrics come alive and learn about the power of causal models.

12:00p.m. – 1:30p.m.

Lunch

1:30p.m. – 3:00p.m.

CONCURRENT SESSIONS (repeat from morning with the exception of “Intellectual Capital ROI: Measuring HR and its Impact” with Dr. Nick Bontis)

3:00p.m. – 3:30p.m.

NETWORKING BREAK

3:30p.m. – 5:00p.m.

PLENARY SESSION: Warren Erhart

“Company Culture” You are what you Do, not what you Say!

Whether you’re a family business or part of a large conglomerate, every organization has a company culture. Learn how to recognize the key elements of your culture and the importance of making sure your improvement initiatives and your culture are aligned.

6:00p.m. – 10:00p.m.

Dinner – The Fairmont Winnipeg
Experience the “merit of mentorship” as seasoned chefs join forces with culinary students to create a reception and dinner from one of the country’s finest hotel kitchens.

 

Wednesday, November 19

7:30a.m. – 8:30a.m.

Breakfast with Exhibitors

8:30a.m. – 10:00a.m.

PLENARY SESSION: Deri J. Latimer
Move … into a new Groove … NOW!
Imagine your staff more resilient to change, more engaged with the organization, and more productive overall.  Now, turn that image into reality!  Deri Latimer is a professional speaker with wit, charm, and energy; affecting personal shifts that inspire people and organizations to ‘move into a new groove’.  Get ready to shift gears and MOVE…NOW!

10:00a.m. – 10:30a.m.

NETWORKING BREAK

10:30a.m. – 12:00p.m.

 

 

 

CONCURRENT SESSIONS

1.  The Coach Approach to Leadership with Bruce H. Swan

Organizations and businesses are crying out for strong, consistent leadership with a compassion for the people they are leading.  This is the source of the problem in many work environments today.  In this session, learn how to improve leadership behaviour at the Executive and Middle Management levels. 

2.  Tapping into Foreign-Trained Workers

Foreign workers can be an important resource to assist Canadian businesses in addressing their labour supply needs. The session will highlight examples of good practices and the success of integrating and supporting foreign-trained workers.

3.  Competing for Aboriginal Talent
By 2020, over 400,000 young Aboriginal people will enter the workforce, adding to the 652,000 who are already of working age.  Employers discuss the business case for creating a workplace inclusive of Aboriginal people and share practical ways to benefit from Aboriginal talent.

12:00p.m. – 1:30p.m.

LUNCHEON

1:30p.m. – 3:00p.m.

CONCURRENT SESSIONS (repeat from morning)

3:00p.m. – 3:30p.m.

NETWORKING BREAK

3:30p.m. – 4:30p.m.

CLOSING PLENARY SESSION: Olivia McIvor

Four Generations, One Workplace... How to Bridge the Gaps and Thrive in the Future

Winning and keeping talented people has become one of the top concerns of today’s managers and business owners, who are determined to weather the turmoil and emerge with the strength to dominate their industry.  By defining the new work ethic and what it means for business, Ms. McIvor will help you understand how new leadership strategies can bring out the best in Pre-Boomers, Baby Boomers, Generation Xers, and the Net Generation, all of whom view work differently. 

4:30 p.m. 

Closing Remarks