The Canadian Tourism Human Resource Council (CTHRC) is an organization whose overall goal is to improve the quality of the Canadian labour force, and to assist businesses to be more flexible in meeting changing competitive demands.

Regarded as an exemplary council by Human Resources and Skills Development Canada (HRSDC), the CTHRC is a leader in a number of areas, including groundbreaking work in the area of temporary foreign workers, foreign credential recognition, and its comprehensive suite of training and certification resources marketed under the emerit Tourism Training brand.

The CTHRC is pleased to offer consulting services that facilitate the development and delivery of training, certification administration, human resource and planning strategies, research, and instructional design for all sectors of the marketplace.


Tourism Week - A Professional Workforce is Worth Celebrating

Monday, June 16, 2014

Tourism Week in Canada, June 16-20, is a time to reflect on the economic impact and social benefits of the tourism industry in this country. At the same time, we must look forward to maintain a sustainable and competitive tourism sector by recognizing current and looming labour shortages, and developing effective strategies around attraction and retention of employees and other HR issues. The Canadian Tourism Human Resource Council (CTHRC) continues to serve the tourism industry in Canada by focusing on developing resources that address the need for an effective, professional tourism workforce. The CTHRC offers up to date Labour Market Information, resources to help attract and onboard valuable employees in times of labour shortage, and occupational training and certification programs for dozens of tourism trades through its training brand, emerit.

New Labour Market Information: Youth Employment in Tourism in Canada

Wednesday, June 25, 2014

It is widely known that the tourism sector provides more than its share of employment opportunities for youth, including part time or seasonal work for students, many peoples’ first introduction to the world of work, and entry level positions for future tourism industry leaders.

Some very interesting recent data from the Human Resource Module of the Tourism Satellite Account, 2012, on youth employment in the tourism sector:

emerit Celebrates Positive Employee Training Outcomes

Friday, July 4, 2014

Local hotel employee on-the-job training gets rave reviews.

Medicine Hat, AB, July 7, 2014—A massive employee training event, Hospitality Step Up for Success, spearheaded by the Medicine Hat Accommodation Association, in collaboration with Alberta Human Services, continues to have positive outcomes in the recently released 90 day review report.
“Not only are the employers extremely happy with the training results, but the staff are as well. They understand that they are the most valuable part of hotel operations and that their employers are willing to invest time and money into their development so they can do their jobs effectively,” says Elisha Ammann, Executive Director of the Medicine Hat Accommodation Association.

Building Canada's Capacity in International Trade

Thursday, July 24, 2014

The CTHRC’s emerit Consulting Solutions has been busy undertaking new development work for the Forum for International Trade Training (FITT). FITT has hired emerit Consulting Solutions to develop a suite of International Competency Standards (ICS) for occupations core to international trade. The work has been underway since January 2014, and will continue until May 2015. During the project, emerit Consulting is working closely with FITT and their industry stakeholders.

Special Attractions

Canadian Academy of Travel and Tourism

Canadian Academy of Travel and Tourism

The Canadian Academy of Travel & Tourism (CATT) program introduces and promotes careers in tourism to high school students across Canada. The CATT program is integrated into the current high school curriculum, and allows students to specialize in tourism through a successful work and study approach.

Qualifications Frameworks

Qualifications Frameworks

See how your qualifications compare to certificates, diplomas, and degrees across education and industry with the Culinary and Hospitality Qualifications Frameworks. See the links between qualifications earned during post-secondary education, industry training, and apprenticeships. See where your qualifications fit in relation to your goals and tailor your professional development to your needs and qualifications.

Discover Tourism

Discover Tourism

Tourism is everywhere. And whether you’re looking for short-term income, a flexible job opportunity or a rewarding career, you’ll find an opportunity that’s right for you in tourism - one of Canada’s fastest growing industries!